CONSUMER OUTREACH

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CONSUMER OUTREACH FEATURES, INSIGHTS, AND ANALYSIS

  • Transitioning Social Media To A Key Component Of Your Public Relations Strategy
    Transitioning Social Media To A Key Component Of Your Public Relations Strategy

    As the utilities sector enters a new era, customer engagement is not just encouraged; it is expected. In 2018, social media has become a crucial part of digital communications strategies, making customers more informed and engaged than ever before. According to We Are Social, the number of social media users worldwide in 2018 is 3.196 billion.​

  • Advanced Metering Analytics: The Logical Evolution Of AMI
    Advanced Metering Analytics: The Logical Evolution Of AMI

    Just as different water utilities use different processes for turning raw source water into potable drinking water, so too do they take different routes to account for, and bill for, their output. Here is an overview of a cellular-based approach to collecting and leveraging data from water distribution operations that can achieve the greatest business advantage.

  • Empowering Consumers Is Key To Addressing Global Water Challenges
    Empowering Consumers Is Key To Addressing Global Water Challenges

    Consumers are taking advantage of technology to gain knowledge and demand rapid, inexpensive (sometimes free) delivery of goods. In supply chain terms, that’s called the last mile — getting the product to the consumer as quickly as possible.

  • Overcoming Smart Meter Fears: The Value Of Focusing Communication On AMI Benefits
    Overcoming Smart Meter Fears: The Value Of Focusing Communication On AMI Benefits

    The idea that ratepayers are afraid of what advanced metering infrastructure (AMI) may bring into their homes has made water utilities wary of implementing the technology. But are the fears justified? A new survey investigates the phenomenon and lights a path forward.

  • Remote Monitoring For Water Quality And Public Health
    Remote Monitoring For Water Quality And Public Health

    New technology helps utilities meet the challenges of maintaining a safe and adequate public water supply.

  • Crowdsourcing The First Water Management Database — With A Little Help From Companies
    Crowdsourcing The First Water Management Database — With A Little Help From Companies

    From Cape Town to Puerto Rico to Flint, MI, it's no surprise that drought, flooding, and water pollution can devastate communities, impacting lives and hindering economic growth. But the physical components of water supply — its abundance or scarcity, levels of pollution, and the competition over it — are only half of the equation when it comes to overall water security. What's just as important is how water is managed by public institutions, such as water utilities and local governments.

  • Micrometers: A Simple Solution To Water Scarcity
    Micrometers: A Simple Solution To Water Scarcity

    In the small community of Llimbe in Peru, water sources were running dry. The population had grown from 35 to 50 families, and some of the families were using more water than they actually needed. Because of this, if you lived higher on the hillside, you may only have water for an hour a day.

  • Can Public Outreach Help Resolve The Water Industry Crisis?
    Can Public Outreach Help Resolve The Water Industry Crisis?

    When it comes to asset management, Kansas City, MO, proves to be smart beyond its innovative Smart Sewer program. The city realizes that people are its greatest asset.

  • Defining Total Customer Engagement
    Defining Total Customer Engagement

    Total Customer Engagement is an amorphous concept that is difficult to define or quantify. Depending on the nature of a given business, engagement may be described using language such as touches, opens, responses, clicks, registrations, reach, shares, influence, views, or other nebulous terms. This language leaves organizations ill-equipped to define and measure the impact and benefits of communicating with customers in a wide range of situations.

  • Black & Veatch Prez Imagines A Day Without Water
    Black & Veatch Prez Imagines A Day Without Water

    Can you fathom a day without water?

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DRINKING WATER PRODUCTS

Worldwide Clinical Trials Rare Disease Overview Worldwide Clinical Trials Rare Disease Overview

Founded by physicians committed to advancing medical science, Worldwide is out to change how the world sees CROs – in the best possible way. From Early Phase and Bioanalytical Sciences through Late Phase and post approval, we provide world-class, full-service drug development services. With infrastructure and talent spanning 60 countries, we execute predictable, successful studies with operational excellence. We never compromise on science or safety. We’re never satisfied with the status quo. We’re the Cure for the Common CRO.

Pharmaceutical Track and Trace / Serialization Software Pharmaceutical Track and Trace / Serialization Software

Across the board in all product areas, we see two key drivers of growth: Connected Industry and line competence. The common term is “Internet of Things” – its close relative in manufacturing is Industrial Internet of Things (IoT), which at Bosch is called “Connected Industry” (CI. The far-reaching connectivity of various technology areas aims to make our lives even easier and safer in the future – both in a personal and an industrial context. In manufacturing, this means improving upon how all steps are interlinked in the value chain and ensuring equipment operability and product quality. This is accompanied by substantially more flexibility in manufacturing. Above all, Connected Industry holds the key to improved service. Two examples already implemented are the traceability of products and the remote service. Connectivity of packaging and process equipment offers customers of the pharmaceutical and food industry additional opportunities to assure quality and increase productivity.

RetrievOx™ Aeration Technology RetrievOx™ Aeration Technology

The RetrievOx™ aeration system is an aeration device utilized in numerous wastewater treatment applications, including biological processes, sludge digestion, holding tanks and post aeration. Each RetrievOx™ assembly consists of a grid of tubular fine bubble diffusers, guide track, and hoisting mechanism. The grids are located around the perimeter of the tank for access from walkways or work platforms. A portable electric winch is utilized to raise the diffuser grid to the top of the tank where it is accessible by plant staff for inspection, cleaning and replacement of diffusers. 

X-Ray Inspection of Confectionery Products  (Candy, Chocolates) X-Ray Inspection of Confectionery Products (Candy, Chocolates)

We understand that confectionery manufacturers face many challenges, from maximizing output and enhancing production processes, to minimizing the risk of brand-damaging product recalls and complying with strict regulations and industry standards.

Reusable Passive Thermal Parcel Shippers Reusable Passive Thermal Parcel Shippers

At the cornerstone of Pelican BioThermal’s reusable cold chain packaging solutions is the Crēdo™ Cube – a sustainable option that lessens an owner’s carbon footprint, reduces waste and decreases costs.

O2/CO2 Analyzer (Oxygen, Carbon Dioxide) O2/CO2 Analyzer (Oxygen, Carbon Dioxide)

LGR’s O2/CO2 Analyzer is the first instrument capable of reporting molecular oxygen, carbon dioxide and water vapor in air with extremely high precision and fast response. Designed for measurements in ambient air for applications requiring high precision, the O2/CO2 Analyzer applies LGR’s proven cavity enhanced laser absorption spectroscopy technique for simultaneous continuous measurements of these three important atmospheric gases.

FSMA Compliance Enterprise Software FSMA Compliance Enterprise Software

If meeting customer demands was not challenging enough, there are the additional needs for ensuring compliance with FDA 21 CFR Part 11 requirements, FSMA regulations, USDA and trade stipulations. Process manufacturers must have the ability to quickly track and trace materials and costs throughout the supply chain, both as a matter of best practice and to support regulatory compliance.

Pharmaceutical Stability Chambers Pharmaceutical Stability Chambers

Thermolab Scientific Chambers are perfectly designed for the high requirements of stability studies and climatic tests. With Stability Chambers specifically developed to meet FDA/ICH stability requirements generating exceptional control and uniformity of both temperature and humidity. Thermolab Stability Chambers feature various safety feature, audio visual alarms, 21 CFR part 11 software and a vast range of options and is the most preferred choice for stability studies. Every Thermolab Scientific Chamber repeatedly produces required conditions, structural integrity that keeps the chamber working properly through years of demanding test cycles and measuring equipment’s that precisely records all test data.

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LATEST INSIGHTS ON CONSUMER OUTREACH

  • Leveraging Federal Funds To Aid Local Sewer Improvements

    Inflow and infiltration (I&I) are ongoing concerns for many wastewater utilities. Even with diligent maintenance of infrastructure, there are limits to what can be controlled. One example of that is leakage in the lateral service lines connecting the sewer utility’s main to sewer customer buildings. Here is how one municipality took advantage of federal and local funding to encourage nearly 2,500 customers to upgrade deficient connections in their lateral service lines — to the tune of more than $4 million.

  • Lessons From DC Water’s Rock Star, George Hawkins

    In just eight years at DC Water, which provides drinking water, sewage collection, and sewage treatment in Washington, D.C., serving more than 600,000 residents, George Hawkins transformed the utility from insular and guarded to open and innovative.

  • How To Plan For Utility Disasters

    A utility in Indiana has bolstered its emergency planning by pretending one really did take place.

  • How To Convince Ratepayers That It’s Time For AMI

    Advanced Metering Infrastructure (AMI) can be a critical tool for water utilities as they look to improve efficiency. But AMI projects often run into obstacles set by the public at large. A new study looks at ways that utilities can get their ratepayers on board with AMI.

  • B&V Talks CBP3s — Community-Based Public-Private Partnerships — For Stormwater Management

    Andrew Smith is the Watershed, Stormwater, and Flood Management Practice Lead at Black & Veatch, and was therefore a timely interview subject in the wake of hurricanes and storm damage still fresh in the minds of attendees at WEFTEC 2017. Creating an effective stormwater management program, the key to handling such events, is a large and multifaceted undertaking. The best solution for many could be a community-based public-private partnership (CBP3), which is described by Smith in this Water Talk conversation.

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WATER INDUSTRY FEATURES

  • How To Improve Water Treatment With Innovative Technology
    How To Improve Water Treatment With Innovative Technology

    Water professionals are constantly looking for ways to produce the highest quality water while staying within limited budgets. In addition, regulations are constantly changing, becoming increasingly stringent. New technologies are essential to meeting customer demands for quality and cost.

  • Wastewater Treatment In Oil Refineries
    Wastewater Treatment In Oil Refineries

    Refineries are among the major consumers of water that has both process and non-process origins. The average refinery requires 2.5 gallons of water for every gallon of crude oil processed. Depending on the type of crude oil, composition of condensate and treatment processes, the characteristics of refinery wastewater varies widely. The design and operation of modern refinery wastewater treatment plants are challenging and are driven by technology. This article will highlight the most common types of waste streams in a refinery and suitable wastewater treatment strategies.

  • Tracking Chemical Use To Optimize Quality, While Saving Money
    Tracking Chemical Use To Optimize Quality, While Saving Money

    What technology is available to monitor and optimize my plant operations?

  • Virtual Reference Technology Saves Costs And Simplifies Flow Meter Installation At Desalination Plants
    Virtual Reference Technology Saves Costs And Simplifies Flow Meter Installation At Desalination Plants

    As fresh water supplies dwindle, whether due to drought, contamination, or overuse, desalination becomes more attractive. Desalination plants must ensure proper flow measurement to monitor the resource — so proper installation and operation of these meters is extremely important.

  • Exquisite Frozen Cake Manufacturer Increases Product And Process Quality
    Exquisite Frozen Cake Manufacturer Increases Product And Process Quality

    For specialty desserts, maximum product quality has to be guaranteed. High-precision checkweighing and metal detection systems are essential in achieving the highest quality.

  • Boron Removal By Thin Film Nanocomposite (TFN) Membranes
    Boron Removal By Thin Film Nanocomposite (TFN) Membranes

    Depletion of water supplies for potable and irrigation use has been a major problem in the world. Seawater desalination by reverse osmosis has become a common solution to address these demands. Using alternative sources of water requires implementation of increasingly stringent standards of water quality obtained by reverse osmosis processes, and boron is one of the most challenging contaminants in the final product.

  • Achieving Ultrapure Water
    Achieving Ultrapure Water

    It may sound intimidating, but water that has been treated to “ultrapure” condition is more than necessary in many applications. This highly-cleansed product is a fundamental part of many industrial operations, from the medicine we need to get well to the power we rely on in our daily lives. But, as the name implies, it’s no small task to get average influent to the ultrapure level.

  • Ecomuseum Zoo: High Efficiency Filtration Reduces Turbidity & Maintenance Costs
    Ecomuseum Zoo: High Efficiency Filtration Reduces Turbidity & Maintenance Costs

    ​The Ecomuseum Zoo is home to the most impressive ambassadors of Quebec’s wildlife. All residents of the Ecomuseum Zoo are there for a special reason: orphaned, injured or born under professional human care, each of them could not return to the wild. Hence, they have found a forever home at the zoo.

  • The Hidden Dangers Of Manganese In Drinking Water
    The Hidden Dangers Of Manganese In Drinking Water

    Evidence indicates that manganese (Mn) is more than a nuisance: it's a threat to health. It's time to get serious about removing it from drinking water.

  • How To Choose The Right ERP System For Your Global Business
    How To Choose The Right ERP System For Your Global Business

    As businesses expand globally, company leaders must ensure ERP systems support and enhance new business models. This article examines fundamental questions to ask when choosing ERP systems.

  • Is Your Fleet Ready For The ELD Mandate?
    Is Your Fleet Ready For The ELD Mandate?

    In 2015, the Federal Motor Carrier Safety Administration (FMCSA) issued the electronic logging device (ELD) rule — also known as the ELD mandate. It stipulates that by December 2017, those with a commercial driver’s license will be required to keep a Record of Duty Status (RODS) using an ELD to record the information, replacing paper logs. Here’s what the mandate will entail, according to the FMCSA.

  • 5 Important Takeaways From The FDA's Revised Quality Metrics Guidance
    5 Important Takeaways From The FDA's Revised Quality Metrics Guidance

    On November 23, 2016, FDA published Submission of Quality Metrics Data, a draft guidance that addresses industry comments on an earlier draft guidance titled Request for Quality Metrics (2015). This article discusses the most significant differences between the two documents and what pharma manufacturers and CMOs should take away from these changes.

  • Are There Microbes Lurking At Your House
    Are There Microbes Lurking At Your House

    Since our humble beginnings in 2003, we at LuminUltra have always been keenly interested in water quality trends in different parts of the world. 

  • Optimize Biogas Production With Accurate, Real-Time Monitoring
    Optimize Biogas Production With Accurate, Real-Time Monitoring

    Many utilities and industries today face increasing pressure to lower costs and improve sustainability. Reducing electrical usage — or even selling electricity back to the grid — helps to accomplish both of these goals, and anaerobic digesters may play a part in doing so.

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