CONSUMER OUTREACH

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CONSUMER OUTREACH FEATURES, INSIGHTS, AND ANALYSIS

  • Winter. Water. What Are The Issues?
    Winter. Water. What Are The Issues?

    Rosy-cheeked children and romantic-eyed couples bundled up and laughing as they enjoy a skate around the frozen pond. It’s an iconic and idyllic vision every winter. But this fairytale-like scene “frosts over” significant issues faced by water companies and conservationists, not to mention homeowners and other types of service providers.

  • Wastewater Service Charges Continue To Rise
    Wastewater Service Charges Continue To Rise

    Wastewater service charges vary considerably across EPA regions and States. That’s one of the key findings from the National Association of Clean Water Agencies’ (NACWA) Cost of Clean Water Index. If you live in Montana, Wyoming or the Dakotas (EPA Region 8), your average service charge of $261 a year is considerably less than the $884 your fellow Americans up in New England (EPA Region 1) are paying.  As you can imagine, much of the difference is to do with population size and geography.

  • The Utility Built For A Millennial
    The Utility Built For A Millennial

    According to population projections from the U.S. Census Bureau, millennials are expected to become the nation's largest living adult generation by 2019. 37 percent of millennials were homeowners in 2015 and this number continues to rise, making them a significant fraction of a utilities' customer base.

  • WEF Confronts Water Industry Challenges
    WEF Confronts Water Industry Challenges

    Eileen O’Neill, Executive Director of the Water Environment Federation (WEF), joined Water Talk from WEFTEC — the world's largest annual water quality event — to discuss WEF initiatives, the state of the water/wastewater industry, and challenges and opportunities for the future.

  • AMI Cloud Solutions No Longer Considered Pie-In-The-Sky
    AMI Cloud Solutions No Longer Considered Pie-In-The-Sky

    By now, most of the utilities managing the 80 percent of U.S. water meters not yet capitalizing on advanced metering infrastructure (AMI) have heard about the advantages offered by the 20 percent of utilities that are. Unfortunately, utilities large and small still cite a variety of reasons delaying their step up to AMI productivity — including smart meter installation costs, lack of in-house expertise, and capital budgets for IT support.

  • Smart Meters Educate Consumers On Water Usage
    Smart Meters Educate Consumers On Water Usage

    Can you imagine calling the electric company to demand a rebate because you had just received your bill and realized that over the past month, you inadvertently left all your lights on? As ludicrous as this scenario seems, it’s exactly the type of call water utilities receive from their customers.

  • California — A State Ready And Willing To Embrace Recycled Water
    California — A State Ready And Willing To Embrace Recycled Water

    Water has never been more in demand, and innovative approaches to improving water security have never been more imperative. As our global population grows exponentially, cities and towns expand to accommodate new inhabitants, providing the resources and services they need. Rapid agricultural and industrial development continues apace.

  • Trailblazing Efforts In Utility-Community Relations
    Trailblazing Efforts In Utility-Community Relations

    Traditionally (and unfortunately), contact between water providers and their customers has been mostly negative. Utilities might only share news on rate hikes, health advisories, service or traffic disruptions, etc., and typically only hear from customers who have a complaint. However, there are utilities with great reputations and relationships in the communities they serve; and the key to their success, besides providing excellent service, is a focus on positive communication.

  • Transitioning Social Media To A Key Component Of Your Public Relations Strategy
    Transitioning Social Media To A Key Component Of Your Public Relations Strategy

    As the utilities sector enters a new era, customer engagement is not just encouraged; it is expected. In 2018, social media has become a crucial part of digital communications strategies, making customers more informed and engaged than ever before. According to We Are Social, the number of social media users worldwide in 2018 is 3.196 billion.​

  • Advanced Metering Analytics: The Logical Evolution Of AMI
    Advanced Metering Analytics: The Logical Evolution Of AMI

    Just as different water utilities use different processes for turning raw source water into potable drinking water, so too do they take different routes to account for, and bill for, their output. Here is an overview of a cellular-based approach to collecting and leveraging data from water distribution operations that can achieve the greatest business advantage.

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DRINKING WATER PRODUCTS

Worldwide Clinical Trials Rare Disease Overview Worldwide Clinical Trials Rare Disease Overview

Founded by physicians committed to advancing medical science, Worldwide is out to change how the world sees CROs – in the best possible way. From Early Phase and Bioanalytical Sciences through Late Phase and post approval, we provide world-class, full-service drug development services. With infrastructure and talent spanning 60 countries, we execute predictable, successful studies with operational excellence. We never compromise on science or safety. We’re never satisfied with the status quo. We’re the Cure for the Common CRO.

Roadmap To Profitability Financial Dashboard Roadmap To Profitability Financial Dashboard

Taylor Business Group is pleased to offer the Roadmap to Profitability Financial Dashboard, a revolutionary way of looking at your financials.

Pharmaceutical Design Feeders Pharmaceutical Design Feeders

Coperion K-Tron can provide single source solutions for all feeding and conveying needs in the pharmaceutical and nutraceutical industries. The complete Coperion K-Tron line of pharmaceutical equipment is engineered to meet the rigid requirements of the industry.

Operation Performance System for Food Manufacturers Operation Performance System for Food Manufacturers

Alchemy’s Total Operational Performance System (TOPS) is a proven process that prioritizes safety, quality, yield, and productivity objectives to optimize the operations and profitability of your organization. This is accomplished while promoting a culture that includes commitment, behavior, service, and teamwork.

ABB Ability™ For Pumping Stations ABB Ability™ For Pumping Stations

Real-time control of a 360km water distribution system through an advanced distributed control system.

Clinical Trial Insourcing Clinical Trial Insourcing

Every project and every clinical trial brings its own unique set of challenges. The ability to work in a flexible, agile way is a major asset – and one we can help you establish.

PerforMedia™ Oil Removal Media PerforMedia™ Oil Removal Media

Oily water filtration was developed for filtering free oil and suspended solids from produced water or refinery wastewater, to be disposed of, re-injected, discharged or reused. These systems primarily used black walnut shell media, and required expensive treatment upstream to limit the filter loading rate.

TrialScope Transparency Management TrialScope Transparency Management

CLINICAL TRANSPARENCY
Clinical trial sponsors are required by law to disclose information on their clinical trials in multiple places. These regulatory requirements continue to change as new mandated registries emerge and the scope of disclosure expands. This dynamic scenario creates a challenge for sponsors who must track and manage disclosure content that is being prepared for different registries, with different requirements.

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LATEST INSIGHTS ON CONSUMER OUTREACH

  • Getting Serious About Lead Service Line Replacement

    It has been 32 years since the amended Safe Drinking Water Act (SDWA) banned the installation of lead pipes in water systems nationwide. Unfortunately, that decision has not yet translated into action for every lead service line (LSL) installed before that point. Fortunately, someone has done a lot of legwork toward getting a handle on that process. Here is a preview of the help they have to offer.

  • WEF Confronts Water Industry Challenges

    Eileen O’Neill, Executive Director of the Water Environment Federation (WEF), joined Water Talk from WEFTEC — the world's largest annual water quality event — to discuss WEF initiatives, the state of the water/wastewater industry, and challenges and opportunities for the future.

  • The True Meaning Of 'Value Of Water' Awareness

    Observations from a conversation with Water Environment Federation (WEF) President Jenny Hartfelder

  • Trailblazing Efforts In Utility-Community Relations

    Traditionally (and unfortunately), contact between water providers and their customers has been mostly negative. Utilities might only share news on rate hikes, health advisories, service or traffic disruptions, etc., and typically only hear from customers who have a complaint. However, there are utilities with great reputations and relationships in the communities they serve; and the key to their success, besides providing excellent service, is a focus on positive communication.

  • A Model For Drinking Water Utilities

    There is a lot of talk in the water sector about the "value of water". We want the public to understand it — and pay for water's full cost, including collection, treatment, and delivery — but how many utilities really know the value of their own product? Would you ever think about branding it? Louisville Water Company did.

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WATER INDUSTRY FEATURES

  • 5 Golden Rules For Effective (And Inspection Ready) OOS Investigations
    5 Golden Rules For Effective (And Inspection Ready) OOS Investigations

    Following these five rules will ensure that OOE investigations are conducted in a scientific and meaningful manner, with each instance providing a genuine opportunity for improvement. 

  • WWTP Air Handling Control Philosophies: Do’s And Don’ts
    WWTP Air Handling Control Philosophies: Do’s And Don’ts

    Without an appropriate control strategy, even the best wastewater treatment plant (WWTP) equipment can struggle to deliver maximum efficiency. Because energy costs represent up to 60 percent of WWTP plant operating expense, air distribution designs and changing loading (biochemical/biological oxygen demand [BOD]/chemical oxygen demand [COD], ammonia) demands require control strategies designed to adapt to all eventualities efficiently. The following checklists, plus important Do’s and Don’ts, can help in identifying an underperforming control strategy and developing a better one.

  • XR75 X-Ray Inspection:  Side View
    XR75 X-Ray Inspection: Side View

    Protect your brand against recalls with the XR75, industry’s most advanced X-Ray inspection system, able to detect the smallest contaminants while increasing major component lifetime and reducing power consumption. 

  • How To Develop The Best Construction Dewatering Solutions
    How To Develop The Best Construction Dewatering Solutions

    Basic construction activities today are more complex than ever when it comes to environmental concerns. Dewatering is a common necessity for contractors and developers today. In addition to ensuring a safe construction site, contractors must be aware of groundwater disposal constraints and regulations.

  • Making Next Generation Manufacturing Work In Bioprocessing
    Making Next Generation Manufacturing Work In Bioprocessing

    When it comes to downstream bioprocessing, we already have many of the technologies we require – we only need to focus on adapting them.

  • Modern Invention Pulls Water Out Of Thin Air
    Modern Invention Pulls Water Out Of Thin Air

    When you think about areas of the world where people have limited access to clean water, I’m guessing hot, sunny, arid climates come to mind. In an interesting twist, a couple of innovations are using those exact conditions to create potable water.

  • XRay Inspection Of Candy And Sweets
    XRay Inspection Of Candy And Sweets

    From inspecting for foreign body contaminants to complying with international food safety regulations, it is vital producers of jelly sweets, candies and hard gums implement effective food safety programs to safeguard their brand reputation and to prevent customer complaints.

  • A Sound Approach To Evaluating NRW Loss And Aging Pipelines
    A Sound Approach To Evaluating NRW Loss And Aging Pipelines

    As water distribution infrastructure ages, the potential for leaks grows and the need for condition-driven asset management increases proportionally. As with so many other aspects of water operations, planning ahead is key. Good system diagnosis using noninvasive procedures provides an accurate and cost-effective assessment of distribution system integrity, just as noninvasive monitoring of heartbeat, pulse, and blood pressure plays an important role in human health.

  • Is Coagulation Followed By Filtration Viable To Remove Arsenic When Raw Water Arsenic Levels Are High?
    Is Coagulation Followed By Filtration Viable To Remove Arsenic When Raw Water Arsenic Levels Are High?

    The objective of the pilot study was to demonstrate “proof of concept” if coagulation followed by filtration was a viable technology to remove arsenic in water from Well No. 6 when raw water arsenic levels are so high, >70 ppb. Preparations were made to reduce the pH of the raw water if it was required. Also, two unique arsenic adsorptive medias were evaluated as a final polishing step to the effluent of the coagulation/filtration process.

  • Treatment Facilities Celebrate World Water Day
    Treatment Facilities Celebrate World Water Day

    Saturday, March 24th was a busy day at the Brightwater Clean-Water Treatment Facility in Woodinville, WA, just outside Seattle. The Utility’s Education and Community Center was full of family-oriented science experiments and art projects with organized tours of the wastewater treatment plant taking place throughout the day. All in recognition of International World Water Day which had occurred two days before.

  • A Holistic Approach To Bioburden Control In Downstream Processing
    A Holistic Approach To Bioburden Control In Downstream Processing

    Understanding the different considerations for bioburden control in various operations and production steps can help define a strategy for successful production.

  •  XRay Inspection , Cookies And Biscuits In Plastic Cups
    XRay Inspection , Cookies And Biscuits In Plastic Cups

    Cookie and biscuit manufacturers face many challenges to provide the highest quality products and it is vital that they implement effective food safety programs to overcome these issues, safeguard their brand reputation and prevent customer complaints.

  • Leverage Operator Training For More Efficient Water Analysis
    Leverage Operator Training For More Efficient Water Analysis

    Fine-tuning for best performance at water treatment plants (WTPs) and wastewater treatment plants (WWTPs) requires versatile and accurate instrumentation to monitor and respond to changing conditions. Getting the most out of those meters, gauges, and analyzers requires knowledgeable operators. That is why instrumentation decisions should be made not only on feature-rich technologies and quality performance, but also on the documented support and training that will enable staff to maximize the value of the investment.

  • Evaluating Field-Testing Options For Nutrients In Streams
    Evaluating Field-Testing Options For Nutrients In Streams

    Aside from having to deal with weather, mud, and the occasional slippery rock, there are key issues related to sample quality that can make testing water specimens from the field a bigger challenge than lab testing. That is why, when it comes to confidence and accuracy in onsite testing for nitrates, nitrites, phosphates, pH, and more, there’s nothing like using the right tools to do the job on the spot. Here is a quick checklist of trials, tribulations, and potential solutions for streamside sampling.

  • The Great Permian Basin Produced-Water Ponzi Scheme?
    The Great Permian Basin Produced-Water Ponzi Scheme?

    I was having lunch with a former colleague a few months ago and the subject of produced water recycling came up. During the course of the conversation, he asked me: “Isn't this just a reverse Ponzi scheme with produced water? Ultimately, if they stop fracking, they [the operators] are going to have to deal with a lot of dirty water they don't need!”

  • The Ideal Quality Management System For Packaging And Printing
    The Ideal Quality Management System For Packaging And Printing

    Quality management systems come in many shapes and sizes. Each is largely dependent on the industry to which a given application caters. There are nevertheless basic standards that must be met.

  • Anritsu X-Ray Inspection Systems Datasheet

    Anritsu x-ray systems give food & pharma producers the best combination of contaminant detection, reliability and low total cost of ownership.

  • How To Cost-Effectively Remove Multiple Contaminants From Water Simultaneously
    How To Cost-Effectively Remove Multiple Contaminants From Water Simultaneously

    Water utilities must protect the public health by producing a final product that meets all regulatory requirements. In addition, the water must be pleasing to the customer, with no taste or odor issues. And finally, utilities must stay abreast of emerging contaminants, health advisories, and new regulations. It’s a constant challenge to shoulder these responsibilities while staying within tight budgets. Utilities need a technology that helps them achieve multiple goals cost-effectively.

  • Water Supplier Ensures DBP Compliance With UV254
    Water Supplier Ensures DBP Compliance With UV254

    Mohawk Valley Water Authority (MVWA) in New York State is a progressive supplier of potable water. With source water from the Adirondack Mountains, MVWA works to improve on nature and provide superior water quality, always striving to meet or exceed drinking water standards.

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