A common drive among inventors is the hope of building “a better mouse trap.” There may be products that satisfy their users every day, but are crying out for improvement. One company has found that opportunity in water meters, taking a technology that has worked in the industrial space and offering it for the first time for residential applications.
Bethpage Water District’s (New York) outdated water metering system led to customer service concerns, such as a slow response time for detecting leaks and insufficient data for billing inquiries. By installing new meters and advanced metering analytics software, the district increased visibility into its operations, resulting in greater revenue and improved customer service.
In the Spring of 2018, Matchpoint was contracted by the City of Arlington to provide UAV-Based Leak Detection after onsite leaks proved to be evasive and difficult to locate using traditional leak detection methods. At that point, Arlington enlisted Matchpoint’s UAV services to locate the leak in a less traditional, but innovative new way — using the UAV to analyze RGB and thermal imagery.
Tri County Regional Water upgrades to Badger Meter E-Series® Ultrasonic meters and ORION® Classic (CE) automatic meter reading (AMR) solution.
Situated along the Arkansas River and Lake Dardanelle in the heart of the Arkansas River Valley, Russellville, Arkansas is known for having plentiful amounts of high quality, fresh water.
Located in the San Joaquin Valley of Northern California, an area hit hard by recent droughts, the City of Merced’s Water System Division appreciates the value of water and successful water management. Strict water mandates, put into effect across California after the historic droughts of 2014 and 2015, along with continuing population growth, made the city’s need for flexible and efficient water management solutions more critical than ever.
After analyzing annual water loss audits for the city of Dallas, GA, the team discovered significant issues around non-revenue water. In 2014, real and apparent water loss accounted for 31.3 million gallons — nearly 20 percent of the city’s total water supplied for the year — which meant lost revenue for the city.
The City of Coeur d’Alene, Idaho, had been using a drive-by Automatic Meter Reading (AMR) system to read all of its meters since 2010, but according to Rob Stark, utility supervisor for the City of Coeur d’Alene Water Department, it wasn’t realizing the full benefits with its existing system.
Clayton was plagued with exceptionally high non-revenue water rates in the 50 percent range. The city attributed the problem to leaks in its water system (parts of which have been in place the 1920s) that are exasperated by high pressure levels needed to pump water to more than 3200 service connections throughout Clayton’s mountainous terrain located 2200ft above sea level.
In 2008, the public utility manager in Ogden City, Utah sent out a request for proposal on a system-wide changeout of its meters, absolute encoders, and radio frequency meter interface units (RF MIUs), with a goal of eliminating estimating and replacing all their meters with AMR technology to read year-round. Read the full case study to learn more.
Considering the invaluable service provided to the society by the water companies, it is imperative to ensure their sustainability. To achieve this objective, these organizations must be allowed to fulfill their mission with effectiveness and efficiency. Information and communication technologies are especially important tools in this pursuit of enhanced performance.
Most Automatic Meter Reading (AMR) systems installed in utilities use radio frequency (RF) communication. RF communication is also used for two-way radios, wireless supervisory control, data acquisition (SCADA) systems, office wireless networks, routers and cell phones.
Located in rural Kentucky, the small town of Wingo may seem like an unlikely candidate to become the first city in the state to employ a complete Advanced Metering Infrastructure (AMI) system. However, when it came time to upgrade its meter reading system, the city wanted a comprehensive water utility solution and chose the ORION Fixed Network (SE) system from Badger Meter.
The biggest flood in decades roared through the Village of Johnson City, NY, one day in September 2011, and the water department lost everything, including their office, which was submerged in several feet of water. Working with Neptune Technology Group, Johnson City began installation of its new Neptune meters, along with E-Coder®)R900i™ combination solid state absolute encoder/RF meter interface units.
Water Meters|Automatic Meter Reading Systems|Fire Service Meters|Control Instrumentation
Maximize efficiencies. Enhance revenue. Improve customer service. Conserve precious natural resources. You can do it all with ARB® Utility Management Systems™ from Neptune. Since 1892, Neptune has provided utility metering systems that save time, money, and labor.
Mueller Water Products, Inc. manufactures and markets products and services that are used in the transmission and distribution of safe, clean drinking water and in water treatment facilities throughout North America.
Water Meter Manufacturer|National Chain of Distributors for Sales and Service|Award-Winning AMR Wireless RF Meters
Badger Meter is a leading manufacturer and marketer of flow measurement and control products, serving water utilities, municipalities and industrial customers worldwide. Measuring a variety of liquids, from potable water to oil and lubricants, to industrial processes, our products are known for their high degree of accuracy, long-lasting durability, and their ability to provide valuable and timely measurement information to our customers.
Aclara, now part of the Hubbell Power Systems family of brands, is a world-class supplier of smart infrastructure solutions (SIS) and services to more than 800 water, gas, and electric utilities globally. Aclara SIS offerings include smart meters and other field devices, advanced metering infrastructure and software and services that enable utilities to predict and respond to conditions, leverage their distribution networks effectively, and engage with their customers.
ABOUT AMR, AMI & METERING
Automatic Meter Reading (AMR) is a system and process used to remotely collect water meter data without the physical presence of personnel at the reading point. The system can be configured to read multiple meters at exactly the same point in time such as midnight or at the end of every month. Automatic Meter Readers (AMR) also known as SMART Meters afford suppliers with a cost effective solution to meter reading. Automatic meter readers use a real time wireless communication network to connect digital water meters with a central management system. Digital water meters use ultrasonic measurement technology to provide precise meter readings. AMR is a key driver of efficiency for water utilities by lowering costs by optimizing maintenance interventions and lowering reading operations. An effective AMR system can only work if the water meter has a pulse out where a radio transmitter will be attached to it. Multiple meter readings will then be transmitted to a device called the repeater. Using GPRS the readings will be transmitted to a server. The data can then be obtained from the server for use. AMR devices incorporate smart image recognition technology (OCR – Optical Character Recognition), BPL (Broadband Power line) as well as PLC (Power line Communications) technologies.
Advanced Metering Infrastructure (AMI) are the systems beyond simply the meters that allow utility professionals to not only collect and analyze water usage, but also communicate back to metering devices, either on request or on a schedule. These systems include electronic/digital hardware and software providing continuously available remote communications. A typical AMI solution equips the customer with advanced solid state, electronic AMR meters that collect time-based data. These meters have the ability to transmit the collected data through commonly available fixed networks such as Broadband over Power Line (BPL), Power Line Communications (PLC), Fixed Radio Frequency (RF) networks, and public networks (e.g., landline, cellular, paging). The meter data are received by the AMI host system and sent to the Meter Data Management System (MDMS) that manages data storage and analysis to provide the information in useful form to the utility.
Utilities are turning toward advanced metering infrastructure (AMI) systems as part of larger “Smart Grid” initiatives. AMI extends current advanced meter reading (AMR) technology by providing two way meter communications, allowing commands to be sent toward the home for multiple purposes, including “time-of-use” pricing information, demand-response actions, or remote service disconnects.