Public Utility District No. 1 of Skagit County (Skagit PUD) in Washington state was at a crossroads, facing a number of challenges related to its meter reading system. Because the utility was using a touch-read/visual-read system, it was highly dependent on its water meter readers’ acquired route knowledge. Two of the PUD’s three meter readers were planning to retire soon, and it would take at least a year to hire and train new employees to fill their experienced shoes. At the same time, the community was growing at a steady pace, and a significant number of its existing meters were reaching the end of their useful lifecycle.
Today’s data driven utilities are paving the way for smart water systems through their use of location intelligence. Location influences all aspects of managing water — from protecting a sustainable supply to delivering safe drinking water. At Esri’s upcoming User Conference, which brings together more than 18,000 geographic information system (GIS) professionals from across the globe, utility companies will gather together to share successes and best practices regarding the myriad ways instituting spatial analytics technology has benefited their operations.
The HR-E LCD encoder has a 9-digit Liquid Crystal Display (LCD) to show consumption, flow and alarm information. The display automatically toggles between 9-digit and 6-digit consumption, rate of flow and meter model.
Russellville water treatment plant is a surface water plant using traditional clarification, filtration, and treatment. The plant historically has used traditional contact turbidimeters that employ tungsten lamps that required quarterly maintenance, but replaced their turbidimeters with Swan Turbiwell turbidimeters in 2012. Read the full report for a comparison of the performance of the Swan Turbiwell to the previously installed turbidimeters.
The City of Gordon Texas’s drinking water facility was struck by lightning. Thinking long term, and desiring the latest technology available, the City took this opportunity to upgrade their on-line instrumentation with a range of new continuous monitoring on-line instruments including chlorine analyzers, pH monitoring, temperature monitoring, and turbidity monitoring.
Web-based software services, more commonly called cloud computing or Software as a Service (SaaS), are being implemented globally by users in virtually all types of organizations.
City Utilities of Springfield, MO, a multiservice utility delivering electricity, natural gas, and water services to more than 106,000 customers, needed a way to provide timely data about consumption and efficiency to customers across its three different service offerings. While existing technology offered visibility into gas and electricity consumption for the utility and its customers, the options for managing water usage were limited.
Considering the invaluable service provided to the society by the water companies, it is imperative to ensure their sustainability. To achieve this objective, these organizations must be allowed to fulfill their mission with effectiveness and efficiency. Information and communication technologies are especially important tools in this pursuit of enhanced performance.
Heber Springs, a resort town in northcentral Arkansas, had been experiencing various challenges for a number of years. The utility’s team was facing difficulties in finding qualified personnel to obtain accurate and timely meter readings, identifying leaks quickly due to inaccurate or old meters, and managing extra time spent on misreads and rechecking meter reads. Read the full case to determine how the utility realized that that Badger Meter’s solution would be more cost effective in the long-term compared with other major metering companies.
After deployment of an AMI system that didn’t work properly, initially forcing them to manually read meters, Highland Village was in need of a new vendor and product they could count on. Enter Badger Meter and the BEACON® AMA managed solution, with ORION® Cellular endpoints.
Located in the San Joaquin Valley of Northern California, an area hit hard by recent droughts, the City of Merced’s Water System Division appreciates the value of water and successful water management. Strict water mandates, put into effect across California after the historic droughts of 2014 and 2015, along with continuing population growth, made the city’s need for flexible and efficient water management solutions more critical than ever.
The Public Works Utilities of Billings, Montana, began their partnership with Neptune Technology back in the 1950s and was an early adopter of Neptune’s ARB® absolute encoder meter reading technology in the 1960s.
Municipality arrives before the water bill to alert customers of unusual spikes in usage.
The Water Department in the City of Redmond, which serves approximately 28,000 residents, needed to streamline its process of collecting meter reads to save costs and improve data integrity.
Water Meters|Automatic Meter Reading Systems|Fire Service Meters|Control Instrumentation
Maximize efficiencies. Enhance revenue. Improve customer service. Conserve precious natural resources. You can do it all with ARB® Utility Management Systems™ from Neptune. Since 1892, Neptune has provided utility metering systems that save time, money, and labor.
Mueller Water Products, Inc. manufactures and markets products and services that are used in the transmission and distribution of safe, clean drinking water and in water treatment facilities throughout North America.
Water Meter Manufacturer|National Chain of Distributors for Sales and Service|Award-Winning AMR Wireless RF Meters
Badger Meter is a leading manufacturer and marketer of flow measurement and control products, serving water utilities, municipalities and industrial customers worldwide. Measuring a variety of liquids, from potable water to oil and lubricants, to industrial processes, our products are known for their high degree of accuracy, long-lasting durability, and their ability to provide valuable and timely measurement information to our customers.
Aclara, now part of the Hubbell Power Systems family of brands, is a world-class supplier of smart infrastructure solutions (SIS) and services to more than 800 water, gas, and electric utilities globally. Aclara SIS offerings include smart meters and other field devices, advanced metering infrastructure and software and services that enable utilities to predict and respond to conditions, leverage their distribution networks effectively, and engage with their customers.
ABOUT AMR, AMI & METERING
Automatic Meter Reading (AMR) is a system and process used to remotely collect water meter data without the physical presence of personnel at the reading point. The system can be configured to read multiple meters at exactly the same point in time such as midnight or at the end of every month. Automatic Meter Readers (AMR) also known as SMART Meters afford suppliers with a cost effective solution to meter reading. Automatic meter readers use a real time wireless communication network to connect digital water meters with a central management system. Digital water meters use ultrasonic measurement technology to provide precise meter readings. AMR is a key driver of efficiency for water utilities by lowering costs by optimizing maintenance interventions and lowering reading operations. An effective AMR system can only work if the water meter has a pulse out where a radio transmitter will be attached to it. Multiple meter readings will then be transmitted to a device called the repeater. Using GPRS the readings will be transmitted to a server. The data can then be obtained from the server for use. AMR devices incorporate smart image recognition technology (OCR – Optical Character Recognition), BPL (Broadband Power line) as well as PLC (Power line Communications) technologies.
Advanced Metering Infrastructure (AMI) are the systems beyond simply the meters that allow utility professionals to not only collect and analyze water usage, but also communicate back to metering devices, either on request or on a schedule. These systems include electronic/digital hardware and software providing continuously available remote communications. A typical AMI solution equips the customer with advanced solid state, electronic AMR meters that collect time-based data. These meters have the ability to transmit the collected data through commonly available fixed networks such as Broadband over Power Line (BPL), Power Line Communications (PLC), Fixed Radio Frequency (RF) networks, and public networks (e.g., landline, cellular, paging). The meter data are received by the AMI host system and sent to the Meter Data Management System (MDMS) that manages data storage and analysis to provide the information in useful form to the utility.
Utilities are turning toward advanced metering infrastructure (AMI) systems as part of larger “Smart Grid” initiatives. AMI extends current advanced meter reading (AMR) technology by providing two way meter communications, allowing commands to be sent toward the home for multiple purposes, including “time-of-use” pricing information, demand-response actions, or remote service disconnects.